Acqualina Resort is Now Open and Welcoming Guests
The Five Star, Five Diamond Acqualina Resort & Residences reopened on June 15, 2020 and is now welcoming guests, residents, and the community to its world-class resort and Mediterranean-style beachfront escape.
Acqualina Resort & Residences cements itself as the quintessential luxury travel destination in Florida by garnering several coveted back-to-back travel awards. Forbes Travel Guide recognizes Acqualina as a Five Star Hotel, making it the eighth year in a row that the property has received this prestigious, ultra-exclusive industry accolade. Forbes Travel Guide also awarded Acqualina Spa by ESPA with a Five Star Spa rating. Properties who receive this extraordinary achievement are determined by those who demonstrate impeccable and flawless service, exceptional amenities, and overall superior guest experience.
“We are thrilled that Acqualina has been awarded and recognized as a Five-Star rating for eight years in a row; which highlights our most important mission as a property, which is striving to deliver the most outstanding personalized service to guests. We are constantly improving our programs, guestroom product, spa offerings, and user technology to deliver a seamlessly luxurious experience for our guests, whether they are multigenerational families or a couple visiting our hotel or spa,” states Deborah Yager Fleming, CEO and Partner of Acqualina Resort.
In addition to the Forbes Travel Guide announcement, Acqualina was named by US News & World Report as the #1 Best Resort the Continental US in their annual Best Hotel Awards.
Lush, richly appointed accommodations are the hallmark of the guest experience at Acqualina. Designed to offer a sense of modern luxury with classic furnishings and finishes, each of the 54 guest rooms and 44 suites present oversized floor plans and private terraces.
The comprehensively designed guest rooms utilize a modern luxury vocabulary; glamorous detailing has been studied and offered with a master design eye, from luxury beds and bedding to the custom case goods and artwork. A space fit for royalty.
Health and Safety
The ultra-resort has introduced the Acqualina App delivering greater attention to detail while allowing guests to control how they engage with team members. For optimum luxury service, new GEMs (Guests Experience Managers) will be contacting each and every guest to ensure a truly personalized stay and that health and safety concerns are successfully addressed.
“We have a crafted a beautiful guest experience for guests to relax, enjoy and create wonderful memories together with their families,” says Yager Fleming. “We are welcoming guests back in the safest way possible and our special App and new GEMs will continue providing personalized care and award-winning service.”
Acqualina has enhanced its safety procedures through the use of Environmental Protection Agency (EPA) approved electrostatic disinfectant tools using a combination of detoxification chemicals and electrostatic molecules that effectively sanitize all interior and exterior spaces and surfaces.
A key part of the guest experience is the Acqualina App providing the continuation of personalized care and attention and keeping with the award-winning Acqualina service. An iPad will be available in all guestrooms and suites and you are also encouraged to download the Acqualina App to your own devices. You can control how you engage with our team members limiting face-to-face interactions. Features include customizing your stay with special requests such as extra pillows and selecting times for room cleaning and turndown to ordering pre-arrival amenities and easy-to-book restaurant and spa reservations and room service orders. Online cabana bookings can be made and soon you will be able to order food while at the pools and beach. You can also view flight information, check-in for your flight and read the daily newspaper and magazines, and much more.
Acqualina’s Guest Experience Managers, warmly referred to as GEMs, will curate all aspects of the guest’s stay from customizing the private bar, coordinating shopping lists and ordering groceries and booking dining reservations to offering a virtual tour and showing a video of room orientation. GEMs will be contacting guests via email, by phone or even Zoom, whatever they prefer, and will be the main point of contact prior to arrival and throughout the stay to ensure that all needs are met and exceeded.
Within Acqualina’s Mediterranean villa environment you will find the best in alfresco dining in all of Miami. At Costa Grill, experience delicious Mediterranean selections steps from the beach while Il Mulino New York offers renowned Italian cuisine in a high-energy setting. Acqualina’s gorgeous outdoors also sets the scene for a beautiful picnic in paradise. As the sun sets, Acqualina transforms into one of the most beautiful places where you can enjoy a memorable evening with your family with our under the stars beachfront dinners.
An idyllic match for the elegant Mediterranean style oceanfront Acqualina Resort, acclaimed Italian restaurant Il Mulino New York is renowned for its bustling and energetic atmosphere, market fresh daily specials, an extensive selection of fine Italian wines and impeccably polished wait staff.
Il Mulino has made plans with your health and safety in mind. This includes hospital-grade sanitization processes, all staff will be wearing masks and gloves, seating capacities were reduced to 50% and much more. Physical distancing is encouraged.
As Miami’s only restaurant that’s completely adjacent to the beach, Costa Grill delivers a white tablecloth experience with gourmet Mediterranean cuisine in an unforgettable setting. Under elegant palms and the shade of red umbrellas, Costa Grill offers stunning views of the Atlantic Ocean in a casual, family-friendly dining atmosphere
Spa and Wellness
To step into the award-winning Five-Star Acqualina Spa by ESPA is to succumb to a luxurious world of utter tranquility. With a new menu of curated experiences designed to de-stress and fully escape and a spa dining menu that features the Acqualina Diet healthy, nutrient-rich meals, Acqualina Spa by ESPA has all the ingredients for a perfect spa day with an eye on the latest wellness trends.
The spa recently unveiled two new facials and a new body treatment using the Cryotherapy technology thanks to the Italian masterpiece, Pagani Cryo T-Shock, a revolutionary anti-aging device. The new treatments alternate between hot and cold temperatures using the Cryo T-Shock to achieve desired results such as reducing the appearance of cellulite, treating sore muscles, inflammation reduction, and the overall signs of aging.
“We are excited to bring the cutting-edge Cryotherapy to Acqualina Spa,” said Catherine Davalle, spa director. “Our guests will see dramatic results and leave feeling renewed, energized, and revitalized.”
Guests who book any of the three treatments will gain access to the Spa’s numerous amenities such as crystal steam rooms, the Himalayan Salt Walls, refreshing ice fountains, and experiential showers that include cool arctic or warm Caribbean mists.
While the impeccable facilities and divine location set the tone, it is the Acqualina service culture that allows the resort to achieve a high customer return rate year after year. Genuine passion, love, and ownership are deeply-rooted principles that all team members value and adhere to as they strive to go above and beyond for every guest they encounter, planning daily activities that are interactive and fun for everyone.
Three outdoor swimming pools provide a haven for relaxation. Pools are restricted to residents, hotel guests and beach club members.
Few resorts in the world can claim the same extraordinary each and coastline. The Miami Beach luxury resort gives guests and residents unparalleled access to powdery soft sand and the calm waters of the Atlantic. Beach umbrellas, plus lounges, and butler service are just a few of the many indulgences that make Acqualina Resort’s beach one of the most treasured in the area.
About Acqualina Resort & Residences
Acqualina Resort & Residences is a place where the charm of a Mediterranean villa meets elegance on the beach. A seaside luxury haven located on 4.5 beachfront acres in pristine Sunny Isles Beach, Acqualina Resort & Residences features 98 impeccably appointed guest rooms and suites and 188 residences with breathtaking views of the Atlantic Ocean, world-class dining including Il Mulino New York, three oceanfront swimming pools, spacious meeting rooms, and an innovative marine biology-based children’s program. A variety of lavish interior and exterior venues provide an ideal background for opulent weddings and memorable events. Acqualina Spa by ESPA, the first ESPA-branded spa in the United States, provides guests with an exquisite 20,000-square-foot, a two-story tranquil sanctuary of excellence and relaxation.